Where Athletes Celebrate Wins Through Giving

FAQs

Frequently Asked Questions

  • It’s simple. Just create an account by clicking on the “Bid Now” button. You will be prompted to login (previously registered users) or register for a new account. Please be aware that you will need to verify your new account registration through a valid email address that you enter during the registration process. If you do not receive an email within 5 minutes of site registration, please check your spam/promotions/junk filters.

  • All payments are processed by using Stripe, which is a secure payment portal. After you win an auction, our system will automatically send an email to your registered email account with a link to enter shipping information and make payment. We request that all payments are submitted within 24 hours of your auction closing.

  • No, we will not sell your email to any other companies. The only correspondence you will receive from Victory Mondays will be directly from us.

  • No, we do not. You will need to enter your payment information with each winning bid. Our website uses the secure Stripe payment gateway.

  • All bidders must be at least 18 years old. This, along with other terms and conditions, can be found in our Terms of Use policy.

  • Simply click on the “Forgot Your Password?” link on the login page, enter your registered email address, and we will send you an email to reset your password.

  • Yes! Simply click on the “Add to Watchlist” button on any relevant auction page, and you will be able to quickly find and track those auctions from your Account Dashboard’s “Watchlist” section.

  • Once an auction you have placed at least one bid on closes, you will be able to view its winning bid through your Account Dashboard’s “My Ended Auctions” section.

  • If a player wears an item (like a jersey or helmet) or uses an item (like a ball or bat) during an official game, it is considered game-used. For all auctions, we will specifically list the date of the game and opponent from the game that the item has been provided.

  • Because the item is provided directly by a player and not a memorabilia company, the short answer is no. However, these items are all coming directly from a player to us and then shipped to you. There are several resources available to have an item authenticated, but due to the time it takes to fulfill that, as well as the extra varying costs, we leave that up to you. We will be able to provide information to contact authenticators so you may work with them directly if you choose.

  • If your item was damaged during shipping or is grossly misrepresented, we want to do everything in our power to make it right. Please send us an email and photos with specific details so that we can further assist you. Due to the nature of an auction, items that are delivered as described are not returnable. Please be sure to inspect your items immediately after receipt as we do require notification within 5 business days of receipt if there is any discrepancy.

  • Each item or campaign has a designated charitable beneficiary that the player has specifically requested. After an item is won and paid for, eighty percent of the net bid will be disbursed to the selected charity.

  • All you need to do is create an account with a valid email address. After that, you are eligible to bid on items.

  • Yes, you can! However, all bids are submitted in US currency and additional shipping charges may apply.

  • After placing a bid, you cannot retract it. With any live auctions, we rely on all bidders to honor their commitment, and retracting a bid may have prevented potential bidders from participating.

  • Bidding increments are 5% from the listed value or current bid amount.

  • We will send you an automated email prior to the closing of the auction to let you know if you have been outbid.

  • Make sure you have registered and that your account has been verified via email. If you recently won an auction and have a remaining balance due on that item, we may restrict bidding on new items until you have paid for the items you have previously committed to. If you are having trouble logging in or placing a bid, please contact us so we can help!

  • Whoever places the bid first (it can be a split second) will have their bid accepted. Any other bidders will be notified on-screen that their bid was rejected since it did not meet the minimum bid amount.

  • If you have a leading bid when an auction closes, you will receive an email that you are the winner of that item! You will also be able to view all winning auctions of yours in your Account Dashboard’s “My Ended Auctions” section (auctions you have won that you have not paid for yet will display within the “Unpaid Auctions” subsection).

  • Our player-provided auctions are always offered with no reserve price but require a minimum bid.

  • We request payment immediately following the close of an auction, and all auctions are required to be paid within 3 business days of the auction end date. If payment has not been received within 3 business days, Victory Mondays has the right to approach the next highest bidder on the auction item you have won. If auction items are left unpaid for 10 days and the next highest bidder cannot be reached, Victory Mondays may rightfully and lawfully attempt to recover a 40% charge for that item due to violation of the Auction Rules, Terms and Conditions (Terms of Use) and you will have forfeited that item.

  • DotGive is a Tennessee-based L.L.C. so all sales tax at the state rate of 9.75% will be charged at the time you pay for your auction item.

  • In most cases, amount paid above the retail market value of the item is considered tax-deductible. The retail market value of an item is considered the cost of item or services. Victory Mondays will also provide an estimated value for experiences won based on similar auctions. Winners will receive a receipt containing the retail market value of their purchase that can be submitted to a tax professional for determining any tax-deductible amount. Victory Mondays does not provide tax advice or tax letters.

  • We ship items out after we have received them (following an auction close) from the athletes providing the items. Typically, allow 10-14 business days from receiving prompt payment for the item you have won. Shipping fees are flat rates based on the average size and weight of your item and are listed under the auction description when viewing the auction’s page.

  • Yes, we can ship items together. Just let us know that you have won multiple items and we will package them together for you. If interested, simply contact us ASAP prior to making payment for your auctions so we can discuss this with you and adjust the shipping fees accordingly.

  • Yes, you can. However, you will be charged separate shipping fees for each address provided. You will be asked to enter a specific shipping address for each auction item you win.

  • Victory Mondays does not charge separate or additional fees for handling or insurance. Our flat shipping rates are calculated by factoring in postage, shipping supplies and insurance. Insurance is charged at a rate of 2% of the order total and is already included in the shipping cost on your invoice.

  • When your shipment is prepared, an automated email is sent to your verified email address with tracking information. You can also check the shipping status of your item in your Account Dashboard under the "Payments” section (“Purchase History" subsection).

  • Not for any tangible items. For any experience items won, we, or the athlete who provides the experience, reserves the right to conduct background checks.

  • Yes! From you providing an auction item that we promote to our network of qualified bidders, or if you are interested in us helping obtain items for an online auction that we would do all the work for and cut your nonprofit a check, we would be excited to speak with you about how we can help you raise money with little work. Please contact us for more information.